This site complies fully with the Trades Description Act 1968, Sale of Goods Act 1979, the EU Distance Selling Regulations 2000 and Consumer Protection from Unfair Trading Regulations 2008, and the Privacy and Electronic Communications Regulations Law of 2011.
Penlan Perennials is committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will not sell, lend or give your email address to any third party, except our courier company who will use it only to advise you of a delivery slot.
We only collect information about you to process your order and to provide you with the best possible service. We will only email you during the order process and subsequently if you subscribe to our newsletter. You may unsubscribe at any time through our Subscription Centre or by contacting us.
The information we collect during the order process may include:
Your Home Address and a Delivery Address if different
Your Telephone/Fax/Mobile number
Your Email address
We do NOT collect or store your credit or debit card details.
We securely shred any paperwork generated by your order so that your identity is protected. This includes shipping slips, packing notes and payment confirmations.
The information that we hold will be accurate, up to date and securely held. You can check the information that we hold about you by Emailing us. If you find any inaccuracies we will delete or correct them promptly.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening although this will limit your access to our site. The information collected in this way can be used to identify your computer unless you modify your browser settings. Cookies can be cleaned from your computer using most Virus Protection software packages.
© Penlan Perennials: revised September 2015